Tech Support Eng

Tech Support Eng

Software Engineering

Job Description
Our client is an innovative company founded by industry veterans and is a trailblazer of secure cloud IP infrastructure.  They are looking to add a Senior Technical Support Engineer to join their team.  This position will focus heavily on large-scale projects, addressing operational and business challenges.  If you are looking for an opportunity that encourages career growth, this is the opportunity for you!  Apply today!  

 What You Will Be Doing

  • Use product knowledge in Security, Virtual Private Networking (VPN), Routing, SD-WAN to provide technical expertise to partners and to the customer through technical presentations and product demonstrations
  • Design, build or operate network configuration prototypes, including network hardware, software, lead installing product evaluations, presenting/training at seminars and responding to RFP's and RFI's
  • Bring up Controller, Gateways and Orchestrators on Cloud Service Providers such as AWS, Azure and VMWare
  • Apply principles of computer networking and services to design, develop and test and evaluate networks
  • Work with engineering and customer support to assist with the troubleshooting of defects reported by customers or found during in-house release testing       

 What You Will Need

  • BS in Engineering
  • 2+ years of experience
  • Highly knowledgeable of routing protocols (BGP, OSPF), different VPN topologies, and Layer-3 routing
  • Familiarity with management protocols like SNMP, TACACS, RADIUS, DHCP etc
  • Should demonstrate ability to investigate and resolve network issues expeditiously
  • Innovative problem solving skills and great customer management skills         

 Nice to Have

  • MS in Engineering a plus
  • Multiprotocol Label Switching (MPLS) is a plus

 Why Us

Benefits and Perks:
  • Competitive Salary 
  • Flex hours
  • Medical, dental, vision 
  • Stock options   
     
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
This position does not offer sponsorship.
 
#LI-BG1 
 

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